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How oddsmakers Handles Your Personal Information

Your privacy matters to us the same way your account security does. This policy explains exactly what personal data oddsmakers collects, why we collect it, how we protect it, and what rights you have — whether you're placing a moneyline bet, funding your wallet…

SSL-encrypted account dataPayPal, Venmo & Play+ transaction recordsState-eligible accounts onlyRight to request data deletionNo data sold to third parties
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oddsmakers How oddsmakers Handles Your Personal Information
DATA PRACTICES

How We Protect and Manage Your Data

We use industry-standard SSL encryption across every page and every account transaction. Data stored on our servers is access-controlled, meaning only authorized internal teams handling compliance, payments or account security can view account-level records. We retain account data for as long as your account remains active or as required under applicable state regulations. If your account is closed, we follow a defined retention schedule before secure deletion. Your browsing behavior within the platform is used to improve session performance — it is not shared with advertising networks.

SSL Encryption

Every account session, including PayPal and Venmo transaction confirmations, runs under SSL encryption. Data in transit between your device and our servers is protected at all points in the connection.

Cookie Usage

We use session cookies to keep you logged in and performance cookies to measure page load times. You can manage cookie preferences through your browser settings; blocking cookies may affect account functionality.

Data Retention

Account records, including identity verification files and Play+ transaction logs, are retained in line with applicable state requirements. When retention periods expire, records are deleted from active databases securely.

Access Controls

Internal access to your personal data is role-restricted. Only compliance, fraud-prevention and payment-support teams can retrieve account-level records, and all access events are logged for audit purposes.

PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how your data is handled, want to request access to your personal records, or need to flag a concern, our account support team is the right starting point. You can also write to our privacy contact directly — response times may vary based on request type and volume, but every request is logged and tracked.

Live Chat Open the chat widget inside your account dashboard to reach support directly. Use this for quick questions about what data we hold or how a specific transaction was recorded.
Email Privacy Request Send a written data request or deletion notice to our privacy contact email, found in account settings. Include your account email and state of residence so we can locate your records accurately.
Account Settings Panel Your account settings panel shows connected payment methods including PayPal and Venmo. You can review saved details and remove stored identifiers directly from that screen without contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about how oddsmakers handles personal data, payment records and account rights. If your question isn't here, reach us through live chat or the email address listed in account settings.

We collect your name, email address, date of birth, state of residence and identity verification documents. This is required to confirm eligibility under state law before your account goes active.

No. When you pay through PayPal or Venmo, the transaction is handled by those platforms directly. We receive a transaction reference ID only — your login credentials never touch our servers.

Yes. Submit a data access request through your account settings panel or by email to our privacy contact. Include your registered email and state so we can pull the correct records.

Email our privacy contact with your account email and a written deletion request. Note that some records may be retained for the period required by state regulations before they can be permanently removed.

We do not sell or rent your data to advertisers or data brokers. Sharing is limited to identity-verification services, licensed payment processors and state-authorized compliance partners only.

Retention periods follow applicable state requirements. After your account is closed, records enter a defined retention schedule and are deleted once that window closes, subject to any active compliance holds.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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